One of two ways:
(1) By calling
(2) By email
When ordering please be ready to provide the following:
(1) Style Number
(2) Size & Color
(3) Shipping Information
(4) Payment Method (Visa, MasterCard, Discover)
**If submitting an order by email do not provide payment information but please include a telephone number where you can be reached. Prior to shipment we will call and request payment information by phone.
At this time Ladybird is only able to ship via USPS.
You are responsible for the shipping costs. Unless stated, we will ship ground. Any upgraded shipping may result in higher shipping fees.
(1) Merchandise must be returned within 14 days of receipt.
(2) Merchandise must not be worn, washed, or altered and have original tags attached.
(3) Sale items are not returnable.
(4) Original invoice must be included.
**Please note: Shipping and handling charges are not refundable. You are responsible for all return shipping costs.
(1) On the original invoice please state which item(s) you are returning.
(2) Please send your return to:
110 N. Main St.
Galena, IL 61036
(3) Please allow 3 days from the time we receive your return for it to be processed.
Please call to make arrangements. 815.777.6630